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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Gas Department

5

  • If you smell natural gas or any odor out of the ordinary please contact the Cookeville Gas Department immediately. One of our service technicians will come out for further investigation and follow-up to ensure your safety. Contact information is listed below:

    7:45 AM - 4:45 PM: (931)-520-4427

    After Hours: (931)-526-9591

    In the event of an emergency please contact 911


    Gas Department

  • To apply for gas service you will need to visit the Customer Service Department at 45 East Broad St. 

    Gas Department

  • If you are starting a new project or need your utility lines located for any reason please dial 811. A Tennessee One Call representative will ask you a brief set of questions regarding your location and project information and a Cookeville Gas Department representative will locate your gas line free of charge. Always remember to call TN 811 before starting any project, no matter how large or small. 

    Gas Department

  • If you are interested in adding natural gas as a utility for your home or business please contact our office by phone at (931) 520-4427 or directly at 16 N Oak Ave. One of our representatives will begin the process of measuring your service line and gathering a quote for your materials. We do not charge labor for service line installations. If you have any questions about a current service or future needs please feel free to contact us.

    Gas Department

  • We serve the city limits of Cookeville and Algood, TN and many areas within Putnam County. If you are curious if we serve gas in your area, please contact us at (931) 520-4427 and we can help you with all of your concerns and future gas needs.Service Area

    Gas Department

  1. Cookeville Tennessee Homepage

Contact Us

  1. City of Cookeville

  2. 45 E Broad Street

  3. Cookeville, TN 38501

  4. Phone: 931-526-9591

  5. Fax: 931-526-4897

  6. Hours

  7. Monday through Friday

  8. 8 am to 4:30 pm

  9. Contact Us

  1. The City of Cookeville does not discriminate based on race, color, or national origin in any program or activity receiving federal financial assistance, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d).

  2. The City of Cookeville is committed to providing equal access to City facilities, programs, meetings and services, and we do comply with the Americans with Disabilities Act of 1990. In order to assist individuals with disabilities who require accommodations for participation in or access to City programs, services, and/or meetings, the City requests that individuals make requests for these accommodations at least seventy-two (72) hours ahead of the scheduled program, service, and/or meeting. To make arrangements, contact the ADA/504 Coordinator at (931) 520-5256. Tennessee Relay: 7-1-1

  3. Material on this website is protected by copyright and trademark laws. The information contained in this website or linked sites is provided on an "as is" basis. We make no guarantee or representation about the accuracy or completeness of the information, and disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose and non-infringement.

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