The City of Cookeville is mailing letters to approximately 2,000 households this week as part of an ongoing effort to identify the material of water service lines. This process complies with the 2021 Lead and Copper Revisions Rule (LCRR), which required all water systems to complete a Lead Service Line Inventory (LSLI) by October 16, 2024, and to notify all residents with lead or unidentified service line materials.
Residents who receive a letter are asked to assist the City in identifying the material of their water service lines. Receiving the letter does not mean your home’s service lines contain lead. It simply indicates that the material of the service line is currently unknown.
Based on the information available to city officials, it is unlikely these unknown service lines contain lead. However, federal regulations require local officials to send this letter, the Potential Lead Exposure Risk Notice, to all customers with lead or unidentified service line materials.
The letter also includes instructions for residents to complete a brief survey to identify the material of their service lines. The survey provides guidance on how to visually gauge a pipe’s material. This survey can be accessed by scanning the QR code printed in the letter. For those who prefer to respond by phone, a contact number is also included. The City will continue to send these letters annually to customers whose service lines remain listed as unknown.
If you receive this letter and need further information or assistance, please call the Cookeville Department of Water Quality Control at 931-520-5227.
About the Lead and Copper Revisions Rule (LCRR)
The LCRR, part of the U.S. Environmental Protection Agency’s regulations, aims to protect public health by reducing exposure to lead and copper in drinking water. As part of this effort, the City of Cookeville is working to identify and, if necessary, replace lead service lines to ensure safe drinking water for all residents.