Billing Information

Utility Services

The City of Cookeville Customer Service Department is responsible for the following utility services offered by the city:

  • Billing
  • Connection
  • Disconnection

City owned utilities include:

  • Electric
  • Natural gas
  • Sewer
  • Water

Services Request Options

In many instances we can provide same day service if you come to City Hall located at 45 East Broad Street before 4:30 p.m. on the day service is requested. We also accept requests via fax by providing: 

  • Address
  • Copies of a valid driver’s license and social security card
  • Phone number where you may be reached in case of questions
  • Type of services requested

Fax requests may be sent to 931-526-4897. A copy of your lease is required from any person renting property. (The only exception to fax requests is for temporary service due to construction.)